This Return Policy outlines the conditions, eligibility, and process for service-related returns and refunds.
Returns are applicable only to paid support services that have not been fully delivered or utilized. Eligibility depends on the nature of the service and request timing.
Requests for returns or refunds must be initiated within a reasonable period after purchase. Late requests may not be accepted once services are completed.
Services that have already been successfully delivered, completed, or fully accessed are not eligible for return or refund.
Approved refunds are processed using the original payment method. Processing time may vary depending on payment providers.
If you experience issues with our support service, we encourage you to contact us first. We aim to resolve concerns before processing any return requests.
Refund requests may be denied if fraudulent activity, abuse of service, or violation of our terms is detected.
Spectrum Support reserves the right to modify this Return Policy at any time. Updates will be posted on this page.
For return or refund-related questions, please contact our support team through the official contact page.